Frequently Asked Questions

• What time is check in and check out?
  Check-in after 12:00 p.m. Check-out before 12 p.m.
• Can I leave the room late?
  Not normally.
• Can I choose the type of bed in my room? (Large bed – two beds)
  Yes, by availability.
• Do the rooms have a balcony or terrace? Can I reserve one?
  No.
• Are there non-smoking rooms?
  Yes.
• How many storeys does the building have? Is there a lift?
  Three. Yes, there is lift (elevator)
• Is there air conditioning in the rooms? Does it work all year round?
  Yes, the air-conditioning works in summer and the heating in winter
• Is your hotel adapted for the handicapped?
  Yes, depending on the disability
• Can you keep my luggage when I leave the room?
  Yes.
• Does the hotel have an Internet or e-mail terminal for guests?
  Yes.
• Do you have high-speed internet in the room for my portable computer?Is it wireless?
  Yes.
• Do you have a quiet, romantic room? How can I reserve it?
  No.
• What languages are spoken in Reception?
  English and French
• Where may I rent a car?
  At reception.